Now, I am trying to transfer the registrar from domain.com to namecheap. One reason is price, another is namecheap's claim for transparency, which I don't feel I get from domain.com. The short story is namecheap needs to send an email to the domain/website administrator (me) and whois does not finish reporting the administrative email. They use whois to avoid some fraud, I guess. I was using a whois privacy guard, which sends the contact request from anyone using whois to find out where to report abuse etc. to a middleman service that shields me but I turned that off. Even before I turned it off, whois timed out or reset the connection (I believe it goes to domain.com for the data and domain.com is at fault for this error or intentional block of my attempt to go elsewhere).
I submitted a trouble ticket to domain.com and, a day later, with no response to that, I am on hold with who seems like a nice domain.com IT girl, who is working through it and just now elevated the ticket for me, so not done. She tried to refresh the whois record (I have done, myself, in the account web interface) but it is being blocked by some privacy element, even so. One option at Namecheap is to send the email to admin@lanlesalon.com or root@lanlesalon.com etc. and I thought to have root get a mail. I can ssh to the machine, running Hiawatha webserver but I don't see any configurations for email in Hiawatha. Looks like I might need some other software. Any ideas?
